Google Business Profile Suspended?
Don’t lose another customer—our experts can get you back online where you belong.
Where Science Meets
Strategy to Get You
Back On the Maps
At Reinstate Labs, we help businesses recover their suspended Google Business Profiles quickly, effectively, and stress-free.
Most suspensions happen because Google detects what it considers a policy violation, often related to “deceptive content,” inaccurate information, or simple compliance issues. For business owners, that can feel overwhelming and unfair. That’s where we step in.
We started with a simple mission: to cut through the confusion and get business owners back online where their customers can find them. Since then, we’ve helped over 1,400 businesses regain their visibility, with a 99% success rate and an average resolution time of just 14 business days.
Reinstate Labs was founded by Rachael Doukas, a digital strategist who saw firsthand how devastating a suspension could be for small business owners. When her first client came to her in a panic after receiving a notice about “deceptive content,” she worked tirelessly to figure out the issue, resolve it, and get the business back on Google Maps.
Since then, Rachael and her team have developed a proven, systematic approach to reinstatement, combining expertise, persistence, and a little creative problem-solving.
"Think like a proton, and stay positive. We’ve got you covered."
- Rachael Doukas, Founder
Success Rate
Profiles Reinstated
Days Avg. Resolution
A Message From Our Founder, Rachael Doukas
Our Process
We’ve handled thousands of reinstatements, and we’ve fine-tuned a process that gets results fast — without the guesswork or runaround.
Information Gathering
First, we’ll ask you a set of questions to get a better understanding of your current situation and the reason Google flagged your profile for a potential policy violation.
Listing Compliance
After diagnosing the problem with your listing, we’ll review Google’s guidelines and may request documents to support your case. Many times, a policy violation notice is triggered by missing verification documents. A business license or utility bill will often suffice.
File + Follow Up
Our scientists then begin 1-on-1 communications with Google support, addressing the alleged deceptive content or compliance issue directly, and making the necessary changes to get your account back in business.
From Challenge to Growth.
Hear how another business owner overcame setbacks and found new opportunities with Reinstate Labs by their side.
The Difference Reinstate Labs Makes.
This client shares how working with us not only solved their problem but also gave them the confidence to grow their online presence again.
Trusted by Businesses Across the Country
“They’re super responsive, clear, and honest—everything you’d hope for when dealing with something as frustrating as a suspended listing. They do exactly what they say they’re going to do, and they keep you updated every step of the way. I never felt left in the dark, and everything was handled in a timely, professional manner.”
A Stone's Throw Landscaping
“The team at Reinstate labs was great! They gave me weekly updates as the case went on. Now my business shows on google, and is rapidly climbing the ranks! Definitely recommend Reinstate labs for solving your Google Business nightmares.”
Multipoint Handyman Services
“Their knowledge navigating the whole process of reinstating our business as well has making sure all of our reviews were listed properly put us at ease during that stressful time. They went above and beyond with explaining and giving us suggestion to help our Business page moving forward.”
Richard Gazzola
Latest Insights
Connect with our GBP specialists by filling out the form below—we’re here to resolve suspensions caused by policy violations, deceptive content flags, or compliance issues and get your listing back on track.
Contact Us Today
Prefer to talk right away? Give us a call at (516) 350-8014!