Privacy Policy
Effective Date: September 2025
At Reinstate Labs (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including our SMS text messaging program.
By using our website or opting in to receive SMS communications, you consent to the practices outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, business information, and other details you voluntarily provide.
Usage Data: Information automatically collected when you use our website, such as IP address, browser type, pages visited, and time spent on the site.
SMS Information: Phone numbers and consent preferences related to SMS communications.
2. How We Use Your Information
We use the information we collect to:
Provide our services and customer support
Communicate with you about your account, inquiries, or requests
Send SMS notifications, reminders, or promotions (if you have opted in)
Improve our website and marketing efforts
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:
With service providers who assist in delivering our services (subject to confidentiality agreements)
When required by law, regulation, or legal process
To protect the safety, rights, or property of Reinstate Labs, our customers, or others
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
5. Your Rights
You may:
Request access to the personal data we hold about you
Request corrections or updates to your information
Withdraw your consent for SMS communications at any time (see Opt-Out below)
To exercise these rights, please contact us at: reinstatelabs@gmail.com
6. SMS Terms & Conditions
By opting in to receive SMS messages from Reinstate Labs, you agree to the following terms:
a. SMS Consent & Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
b. Types of SMS Communications
If you consent to receive text messages, you may receive:
Appointment reminders
Follow-up messages regarding your account or services
Billing or account-related messages
Promotional offers or updates (if applicable)
c. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week related to your account, services, or promotions.
d. Messaging & Data Rates
Standard message and data rates may apply, depending on your carrier’s plan. These rates may vary for domestic vs. international messages.
e. Opt-In Methods
You may opt in to SMS messaging by:
Checking the consent box on an online or paper form
Verbally confirming during a conversation with our team
Submitting your phone number through our website
f. Opt-Out Methods
You can opt out at any time by:
Replying STOP to any SMS message you receive
Contacting us directly at (516) 350-8014
g. Help
If you experience issues with our messaging program, reply HELP for assistance or contact us at hello@reinstatelabs.com
h. Disclosures
Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by replying STOP.
For help, reply HELP or visit this Privacy Policy page.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about this Privacy Policy or our SMS Terms & Conditions, please contact us at:
Reinstate Labs
Email: reinstatelabs@gmail.com
Phone: (516) 350-8014