Frequently Asked Reinstatement Questions

+ What causes a Google Business Profile suspension?

Google may suspend your business profile due to various reasons. Our team of experts will analyze your situation to identify the root cause of the suspension and work towards reinstating your profile.

+ How long does it take to get my Google Business Profile reinstated?

On average, our reinstatement process takes approximately 14 business days. However, the duration may vary depending on the complexity of your case and Google's response times. Each situation is unique, and our team will provide personalized assistance to expedite the reinstatement process for your business.

+ What documents are required for the reinstatement process?

Depending on the specific circumstances of your suspension, we may request documents such as a valid business license and/or utility bill to support your case. Our team will guide you through the information gathering stage and advise you on the necessary documentation to expedite the reinstatement process.

+ How does your team communicate with Google Support during the reinstatement process?

Our dedicated "Reinstate Scientists" engage in 1-on-1 communications with Google Support via email.

+ How do you keep clients informed about the progress of their reinstatement process?

We understand the importance of keeping our clients updated throughout the reinstatement journey. To ensure transparency and timely communication, we touch base with our clients weekly via email. During these updates, we provide insights into the progress of their case, including any correspondence or developments received from Google. Our goal is to keep you informed every step of the way, offering peace of mind and clarity during the reinstatement process.

+ Do you guarantee the reinstatement of my Google Business Profile?

While we cannot guarantee reinstatement in every case due to the unpredictable nature of Google's policies and procedures, we boast a 99% success rate in reinstating suspended profiles. Our team's extensive experience and strategic approach significantly increase the likelihood of reinstatement for your business.

+ What happens if I've already tried to reinstate my business profile once before using the appeal option or reinstatement form?

If you've previously attempted to reinstate your business profile using the appeal option or reinstatement form, you have one remaining chance for reinstatement.

Here's what we do: we conduct a thorough audit to address all potential issues with your Google Business profile. Following the audit, we resubmit the appeal or reinstatement request on your behalf.

Please keep in mind: While we exhaust every possible avenue to recover your profile, there's no absolute guarantee of reinstatement. Google will manually investigate your profile, and if they find everything in order, they will reinstate it; otherwise, they may not. However, should reinstatement not be possible, we offer an alternative solution. We can create and optimize a new profile for you, incorporating all the relevant information you have. Additionally, as a bonus, we'll provide valuable tips to help you avoid future suspensions.