What Our Clients Are Saying…

My fully verified and screened Google Business Page suddenly went offline saying the only way to reverify was with a video. This was not an option as an independent licensed Real Estate Agent affiliated with a Brokerage of a different name. I struggled for 3 months trying to sort it out. One sleepless night I found Rachael online and sent her a message asking if there was anything they could do to help. She called the next day and got started right away. Within 2 weeks she and her team had it sorted out and I am back online! Excellent service, communication and a pleasure to work with.
— Aimee M.
Rachael did an excellent job getting our account reinstated and even helped us afterwards with issues uploading photos on our GBP. Highly responsive and quick to help!
— Sabin S.
Our Google Business Profile was unexpectedly removed from Google with no explanation. After weeks of endless tickets and attempts to reinstate my business profile myself we were about to give up until I came across Reinstate Labs. Less than a week later they had our profile back up and running with all of our reviews and posts. Thank you Rachael and your team for getting us back online!
— Danny B.
My GMP page was suspended for almost a month. I tried getting the suspension lifted on my own with no success. I called Racheal at Reinstate labs and she had my site back up in the time frame she told me. I am pleased with the service. Good communication. Fair pricing. Easy process. I would recommend.
— Jaysant33
Great services - we had a fraud issue where someone took control of one of our Google Profiles and set up a fake website and phone number trying to sell our services. My team spent may HOURS trying to sort this out over a month .... finally found Rachael and her team and they fixed it in 3 days! Great resource to have.
— Cameron W.
Rachael has been so helpful advising our company on how to reinstate some Google pages that were shut down. She told us step-by-step how to do the proper paperwork to get our pages back. She has successfully helped us reinstate many of our pages. We are very greatful for her expertise , and we highly recommend her.
— Nicole G.
Finding Rachael with Doukas Media / Reinstate Labs was nothing less than a miracle for my business. I had just about given up hope and in complete frustration accepted the fact that all of the 70+ reviews I had built over the years for my therapeutic massage business were gone. I had my business marked temporarily closed for quite a while after the pandemic while I relocated to a different state and slowly got restarted. As I was trying to bring my listing back to life with a new address and rebrand, it just seemed that everything I was doing kept making matters worse. I had suffered a complete loss of my listing all of my reviews and no feasible path forward except to start all over from the very beginning.
— Taylor T.
Rachael and reinstate labs have been very thorough in their procedures and constant updates. Nothing like having your business profile pulled down not once but twice! She and her team are working very hard for as much as possible as a full restoration along with over 100 Five star reviews. I look forward to what time will do over the weekend with the updates of customer reviews and my business profile. It’s very frustrating clicking links and seeing link not found! A reversal of this would and is outstanding. Seeing light at the end of the tunnel. Before my eyes I can see this all coming back to life. Thank you Rachael and team.
— Michael L.
Rachel is amazinggggggg!!!!!!
She stated it would take 14 days, she had it restored in one day 😳

Beyond impressed by the work she has done! Highly recommended for sure 🥇”
— Nicholas A.
My Google Business page had been suspended I could not reach anyone to help me Reinstate the listing. I contacted several places like Rachael and ended up picking her. She is diligent and committed and has obviously done this many times before Rachael came through thank you for your committed service.
— Dan G.
Our company used their services to get our Google business account re-instated. We could not get success after many failed attempts. They did it for us. The proof is in the result.
— Rohan W.
Great group and great leadership. Very personal touch and number one for me is responsiveness. Highly recommend!!!
— Scott M.
Very knowledgeable and easy to communicate. The best company by far.
— AL T.
Rachael was diligent in resolving the problems we faced with my office’s Google listing accounts. I appreciated her explaining all of our options and providing regular check-ins as the project progressed.
— Nicole T.
Rachael did an excellent job getting our account reinstated and even helped us afterwards with issues uploading photos on our GBP. Highly responsive and quick to help!
— Sabin S.
Rachael and reinstate labs have been very thorough in their procedures and constant updates. Nothing like having your business profile pulled down not once but twice! She and her team are working very hard for as much as possible as a full restoration along with over 100 Five star reviews. I look forward to what time will do over the weekend with the updates of customer reviews and my business profile. It’s very frustrating clicking links and seeing link not found! A reversal of this would and is outstanding. Seeing light at the end of the tunnel. Before my eyes I can see this all coming back to life.
Thank you Rachael and team.
— Michael L.
Couldn’t have had a better experience. Rachel and her team were knowledgeable and communicative. Worth the money to restore my Google Business profile and educate me.
— Shawn Davis
I’m so thankful to have contacted Rachael and her team. They were able to get my business listing unsuspended and reinstated within a week after Google took it down for no reason. They are very responsive too and quick to respond to my questions when I needed them answered the most! I highly recommend them if you’re in the same situation and Google doesn’t help you.
— Dan Carroll
This company delivers exactly as promised. Restoration of suspended Google business profile in 10-12 business days. Rachel is very professional, responsive and informative throughout the process. If there were an option for 10 stars, this business would earn every one. 12/10 recommend!
— Marna T.
If you are reading this review, you probably had your business listing suspended just like me. After trying many many times to fix it myself and I was at a dead-end too. As a last resort, before l deleted my old page to start a new one I started searching online and came across Rachel. I was skeptical to get help from someone online but my page had been down so long I had nothing to lose by this point. Best decision I could’ve made. Rachel had my page back up within a week. If I could leave 10 stars I would.
— Adam S.
My business what suspended for 1 year. I’ve paid 3 others to fix it with no luck. I found reinstatelabs and they assured me to get me back up live and after only 10 days I was back up and working! I can’t thank yall enough for all the help! This company knows exactly what they are doing and they do it well!
— Dan T.
They help our company reinstating our GMB! Definitely recommend Racheal and her team! Thank you.
— Steven AZ
Having my Google page taken down with no warning, not reasons and not being able to get in touch with anyone from customer support, Rachael and her team were a sigh of relief.

Racheal was very communicative, knowledgable, and offered a peace of mind when I needed one. Her and her team had my site back up within hours and combed through everything to make sure there wouldn’t be another suspension. She even offered me advice and forwarded on websites to read on how to achieve maximum optimization.

If you’re going to hire someone, make sure it is an individual like Rachael who will give you all the time and attention you deserve.
— Cayuga Lake Boat Rentals
Great work getting out website back up in a timely manner
— AspenVailLimo
I had a great experience with Rachael from Doukas Media and Reinstate Labs. She was very helpful in reinstating my Google local business listing that was recently suspended for unknown reason. We had a few phone calls, emails and texts. She is very prompt and caring. I’m also glad that she’s located right here in Long Island near me, in Melville NY. It’s nice to use a local company that was efficient in communicating with Google and resolving the issue. I highly recommend her. Thank you very much Rachel!
— Decebal A.
I could not get my Google business page verified but Rachael accomplished this feat very quickly. She also created an entire presence for my business on my Google page; creating an extensive, creative space for my business to exist on Google. She was through and a real pleasure to work with. Highly recommended!
— Susanne Frey
Rachael was very professional and responded. Highly recommend.
— Yehuda Harari
Efficient, responsive & professional service. Had to get some changes done on our Google listing, and this team was on top of it! Top notch communication. Thank you!
— Diana Pique
Rachel was amazing at keeping me updated throughout this process, which helped me stay calm and confident that it would be resolved. I would highly recommend Rachel and her team. I cannot thank her enough!
— Hugo De Jesus
Rachael and her team worked tirelessly to get our google page recovered. They are very responsive and do not stop until your page is visible again. They were even able to recover all of our reviews. Thank you reinstate labs!!!
— Chris Karavolas
Rachael was great to work with. She did exactly as promised and delivered the results quicker than expected.
— Jake Harris
Very good people and help you and your business. thanks
— Paul Bork
Very thorough and patient. They helped me resolve an issue that was absolutely critical to my business, and I was freaking out and they finished the task professionally and without judgment. They essentially saved my business and I am incredibly grateful. If you are having issues with your Google business profile they are the folks to call.
— Standish Alexander

“Business is Better Than Ever!”

“I Highly Recommend Rachael & Her Team.”

That’s 5 Star Service.”